Client Relationships
Awaken Your Inner Architect
Successful practice management in the architecture, design, and construction marketplace is not dependent on firm size alone. It is about leveraging talent and resources to give clients what they... Read full »
How Cooperative Negotiators Settle Without Upending the Table
Everyone who has studied negotiation in the last twenty years has read *Getting to Yes* and understands that they should be looking for a "win-win" result, ways to expand the pie and create value in... Read full »
Let the Client Drive Your Organization
Listening to young architectural graduates whine about clients being their only hindrance to doing great work used to really distress me. Read full »
A Delicious Yet Dangerous Paradox
Increasingly, firms are reporting higher percentages of backlog because of increased repeat client work. It is quite natural to think of this as a financial strength. Read full »
Wasting Opportunities: Planning for Waste Process Flow
The following situations could have been averted at the design phase if the design process included a discussion with the client, experts from the waste and disposal industry, and the client’s... Read full »
Confronting Commoditization
Commoditization is a big, handwringing topic that conjures up any number of nuisances in the path of what should be an enjoyable professional practice. Read full »
Who's on the Team? Rapid Role Changes in Design
Ed. note: This is Gerry Hammond’s perspective on how design roles have changed in the past decade. Read full »
Why the Future Won't Need Today's Architects
What’s next for successful architecture, engineering, and design practices? This is the question we will explore more deeply in the upcoming months in DesignIntelligence. Read full »
TRENDS/STRATEGIES - September, 2002
Collected Trends and Strategies printed in DesignIntelligence Vol. 8, No. 9. Read full »
Six Trends (+) in Quality Management
There is a small but growing trend to identify quality assurance or quality management as a key practice issue. Read full »
Activity vs. Solutions: What Matters to Your Client?
Too often the architect or designer becomes obsessed with process to the point that it becomes damaging to the client/ architect relationship. Read full »
Missed opportunities: Are You Leaving Money on the Table?
Better client research can help increase billings in difficult times. Read full »
Dispute Resolution: The Key to Avoiding Claims
In every book on negotiation, there should be a chapter on dispute resolution. Why? First, even the best negotiators in the world have times when the chemistry goes wrong; Read full »
How to be a Good Client
An architect takes a look at how the other half operates. Read full »
The Significance of Culture and Collaboration
For centuries, design has been regarded as an individual art and the product of individual talent. Many of clients still view architects and designers this way – and individual talent is no less... Read full »
Communicating Your Distinctive Competency
Few firms are truly unique in their competencies or capabilities. However, if you are able to define and then communicate what makes your organization distinctive, you’ve already gone a long way... Read full »
Roundtable: Tools of Today Are Opportunities for Tomorrow
DesignIntelligence invited several of the profession’s leaders to participate in a virtual roundtable to share their thoughts on issues of technology. Read full »
Creative Project Compensation
Helping clients understand the value your firm brings to a project is the first step in calibrating the compensation your firm earns. Read full »
A Mindshift for Sustainability
A controversial new report says we can’t achieve ambitious 2030 Challenge energy efficiency goals through common design approaches. That means it’s time to change our approaches. Read full »
Guarding Your Interests in Difficult Times
Protect your firm when pursuing projects and conducting negotiations by considering these 16 vital interests that go beyond maintaining backlog and preserving client relationships. Read full »
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