Client Relationships
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07/01/07
The Significance of Culture and Collaboration
For centuries, design has been regarded as an individual art and the product of individual talent. Many of clients still view architects and designers this way – and individual talent is no less important now than it was in a less complex time.
Clark Davis
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04/30/07
Awaken Your Inner Architect
Successful practice management in the architecture, design, and construction marketplace is not dependent on firm size alone. It is about leveraging talent and resources to give clients what they really want. In a word, it’s about strategy.
James P. Cramer
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10/20/06
How Cooperative Negotiators Settle Without Upending the Table
Everyone who has studied negotiation in the last twenty years has read *Getting to Yes* and understands that they should be looking for a “win-win” result, ways to expand the pie and create value in the process.
Ava Abramowitz
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10/19/06
Let the Client Drive Your Organization
Listening to young architectural graduates whine about clients being their only hindrance to doing great work used to really distress me. I began sharing my frustration with friends in other businesses and found that they were hearing the same complaint, “The customer just gets in the way of me doing my job.” Who does everyone think pays the bills?
Ed Friedrichs
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09/26/05
A Delicious Yet Dangerous Paradox
Increasingly, firms are reporting higher percentages of backlog because of increased repeat client work. It is quite natural to think of this as a financial strength. However, this strength can quickly turn into a tricky weakness.
James P. Cramer
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09/26/05
Wasting Opportunities: Planning for Waste Process Flow
The following situations could have been averted at the design phase if the design process included a discussion with the client, experts from the waste and disposal industry, and the client’s employees whose job it is to manage daily waste stream issues.
Pete Lobin
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09/08/05
Confronting Commoditization
Commoditization is a big, handwringing topic that conjures up any number of nuisances in the path of what should be an enjoyable professional practice. In this era of rampant consumerism, still no one wants to pay more than is necessary for goods and services. [Admit it, dear reader, neither do you. Or me.] Problem is, neither does anyone want to pay even reasonable fees for design and construction services. Not the private sector and certainly not the distrustful public sector.
Joan Capelin
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05/26/05
Why the Future Won’t Need Today’s Architects
What’s next for successful architecture, engineering, and design practices? This is the question we will explore more deeply in the upcoming months in DesignIntelligence. We believe that firms will not only be faster and smarter but also wiser and more independent.
James P. Cramer
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05/26/05
Who’s on the Team? Rapid Role Changes in Design
Ed. note: This is Gerry Hammond’s perspective on how design roles have changed in the past decade.
Gerald S. Hammond
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09/25/02
TRENDS/STRATEGIES - September, 2002
Collected Trends and Strategies printed in DesignIntelligence Vol. 8, No. 9.
Copyright © 2008 by Greenway Communications •
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