Professional services firms require skilled leadership. In a lackluster economy, even greater demands fall on the shoulders of those at the top of the org chart.
This article is for subscribers only.
Please NoteExisting members: if you have not logged in since August 21, 2012 please reset your password before logging in as we have transitioned to a new system that requires a new password.
If you are already a Design Futures Council member or DesignIntelligence yearly subscriber, and don't have an account, please contact us and we will set it up for you.
U.S.-based multinational firms are thriving in a growing global market Read full »
How Gensler maintains quality, culture while expanding globally Read full »
A promising prototype for architectural education Read full »
An optimistic assessment on the future of the design professions Read full »
Qualities of a Leader
Although leaders who are currently in place rarely think about what makes them good leaders, they frequently start such thinking when faced with the need to expand the ownership group or to transition ownership to others.
Criteria for leadership advancement usually begin with elements that refer to individuals’ capabilities:
• Professional competence (exhibiting solid professional or technical skills in an important area of the firm’s practice; making sound professional or technical decisions)
• Professional maturity (demonstrating high professional standards; working actively to help others develop similar skills and attitudes)
• Marketing and selling (applying marketing and selling techniques)
• Client management (leading clients and projects toward achievement of their goals and those of the firm)
• Financial management (understanding the economic and financial structures of practice; making sound financial decisions)
• Strategic thinking (making sound strategic decisions in short- and long-term situations)
• Decision making (taking decisive, clear positions)
• Negotiating (employing effective bargaining skills toward the firm’s interests)
• Problem solving (addressing challenges proactively; taking responsibility)
• Investment (understanding the firm’s capital needs; investing as an equity owner)
These abilities are vital to getting the opportunities the firm needs, providing the services required to capitalize on the opportunities, and managing the enterprise itself. They can be developed through education, example, experience, coaching, and mentoring. They can be taught, and they can be learned.
There are additional criteria that are frequently applied to advancement considerations that are more appropriately called attributes — personal characteristics or qualities that cannot be taught:
• Trustworthiness (exercising good judgment; making the right decisions)
• Integrity (honest, ethical, and professional at all times; summoning the respect of others)
• Compatibility (maintaining personal, professional, and business values consistent with the firm’s other leaders)
• Creativity (thinking and acting creatively; suggesting innovative solutions to problems)
• Work ethic (demonstrating initiative and drive)
• Vision (articulating a clear view for the future; motivating others to get there)
• Communication (speaking and writing effectively; appreciating others’ feelings)
• Focus (paying attention to others; understanding the relative importance of issues)
• Passion (devotion to the profession, the firm, and the firm’s work)
• Fit (relating well to others; adding positively to the culture)
- Best Practices
- Client Relationships
- Design and Construction Marketplace
- Intelligent Choices
- Strategic Planning
DI.net RSS Feeds
DI.net on Twitter
- AR Issues: Architecture That Goes Beyond Style Wars | ArchDaily ow.ly/LHwCh
- Zaha Hadid’s 3D Printed Flame Heels Among 5 Designs to Re-Invent the Shoe | ArchDaily ow.ly/LF7bJ
- Inconvenient Truths About The Apple Watch — Medium ow.ly/LE0TU